is their ability to communicate
We help you get the most out of your phone system
With the best service and right advice to keep you running
WHat we can do for you
programming
fault diagnosis and repair
voicemail
advice
staff training
cabling
site audits
preventative maintenance
consultancy
servicing you
Our normal business hours are 8:30am to 5:00pm. If the need arises you can also organise an after hours visit (additional charges apply).
programming
When it comes to programming no job is too big or too small. We can reprogram your entire system or just help you change the date and time. We have the time to listen to what you need done and when complete we provide training and instructions for any new features.
fault diagnosis and reapir
If something goes wrong or doesn't work how it should, we can help determine the cause and, if possible, repair the fault. Line faults can be identified and repaired if on the customer side, else a report can be provided to help in reporting the fault to the carrier.
voicemail
Whether you have forgotten how to record your christmas greeting or require a complete automated attendant, we can help you set up your voicemail to provide the most effective support for your business.
advice
Friendly advice is always just a phone call away. If your looking at changing something but aren't sure where to begin we can give you some options to get you started. If your unsure how to go about getting new lines or the effect of reducing your lines, we are here to help.
staff training
To see your staff operating efficiently requires adequate training in the equipment they use. We offer staff training to help your staff utilise the phone system to its full capability. We can also provide more specific training to particular staff members such as reception functions, recording voice messages, system time modes and call redirections.
cabling
As your company grows or changes so to does your need for connectivity. If you require new cabling or need your existing cabling checked, we can provide you with a reliable phone and data network.
site audits
Another service we provide is a site audit. The audit is designed to identify what lines you are paying for and what they are used for. We also identify your phone systems capacity and upgrade options. Once all the information is collected we can then offer you infomed advice on how we can improve your setup or how to make it more efficient and save you money.
preventative maintenance
There are many things that can be done to help ensure a long and trouble free operation of your phone system. Checking ventilation, surge suppression, backup batteries and checking the state of the connections are just a few things we can do. As part of every service call we also collect a backup of your system, to ensure your programming can be restored if the need arises.
consultancy
If you need help with making a change to your you system, if your unsure about the effects of upgrading or even changing your system type, we can come in and help by providing you with unbiased information about how these changes could affect you and your productivity.